Account Manager
2023-03-16
Full Time
Permanent
Account Manager
Job Description
Our Client based in Dummer Hampshire who are a rapidly growing multi award winning business provide voice, data, mobile and cloud based solutions to business across the UK are looking for a Customer Experience Account Manager on a permanent full-time basis.
You will be situated within the Basingstoke Office where the main focus is to provide exceptional Customer service, providing service reviews to existing clients and to identify up sell and cross sell opportunities to your clients.
Salary & Benefits
* £26-28k per annum OTE 34-36k
* Full time - Monday-Friday
* Free parking,
* Pension.
DO YOU HAVE A PASSION FOR CUSTOMER SERVICE
ARE YOU DRIVEN TO SUCCEED?
DO YOU HAVE ACCOUNT MANAGEMENT EXPERIENCE?
IF THE ANSWER IS YES, PLEASE CONTACT JORDAN ON 01256 810400, OR EMAIL
Duties and Responsibilities
* Provide exceptional Account Management to your customers
* Conduct service reviews and identify up sell and cross sell opportunities
* Passion for providing exceptional customer support and be the main point of contact for your customers
* Dealing with queries resulting in outbound contact as well as inbound.
* Relationship building with your customers is central to this role and there is a daily demand to multi-task
* You will need to be numerate and commercially Savvy as well as being dedicated, loyal and looking to stay long term.
Skills and Requirements
* Driven to succeed
* Passion for Customer Service
* Tenacious and resilient with a can do attitude
* Professional with a high attention to detail
* Excellent Microsoft office and excel skills.
* Numerate and Commercially Savvy
* Ability to adapt and Negotiate
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website.
Office & Commercial
Customer Services Executives
JA230316227079 - Basingstoke
Basingstoke - Hampshire
£26000 - £28000 per annum + Monday-Friday, Uncapped Commission
GBP
per annum
Monday-Friday, Uncapped Commission
Account Manager
Job Description
Our Client based in Dummer Hampshire who are a rapidly growing multi award winning business provide voice, data, mobile and cloud based solutions to business across the UK are looking for a Customer Experience Account Manager on a permanent full-time basis.
You will be situated within the Basingstoke Office where the main focus is to provide exceptional Customer service, providing service reviews to existing clients and to identify up sell and cross sell opportunities to your clients.
Salary & Benefits
* £26-28k per annum OTE 34-36k
* Full time - Monday-Friday
* Free parking,
* Pension.
DO YOU HAVE A PASSION FOR CUSTOMER SERVICE
ARE YOU DRIVEN TO SUCCEED?
DO YOU HAVE ACCOUNT MANAGEMENT EXPERIENCE?
IF THE ANSWER IS YES, PLEASE CONTACT JORDAN ON 01256 810400, OR EMAIL
Duties and Responsibilities
* Provide exceptional Account Management to your customers
* Conduct service reviews and identify up sell and cross sell opportunities
* Passion for providing exceptional customer support and be the main point of contact for your customers
* Dealing with queries resulting in outbound contact as well as inbound.
* Relationship building with your customers is central to this role and there is a daily demand to multi-task
* You will need to be numerate and commercially Savvy as well as being dedicated, loyal and looking to stay long term.
Skills and Requirements
* Driven to succeed
* Passion for Customer Service
* Tenacious and resilient with a can do attitude
* Professional with a high attention to detail
* Excellent Microsoft office and excel skills.
* Numerate and Commercially Savvy
* Ability to adapt and Negotiate
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website.
21 Wote Street
BASINGSTOKE,
Hampshire
RG21 7NE
Tel: 01256 810 400
Fax: 01256 810 488
E-mail: Basingstoke@gigroup.com
Twitter: @GiJobsBstoke