Customer Service Advisor

2022-01-14

Full Time

Temporary


Customer Service Advisor (Immediate starts available)

About our client:
Our client are leaders in the provision of property services. They deliver high quality products and services to over 300 customers around the UK dealing with Councils, Local Authorities, FM companies, Landlords, and Estate Agents and give them help desk services, 24/7.

Due to their expansion, they are looking for Customer Service Advisors to join their Glasgow City Centre team.

The role:
* Helping our clients Customer Service team handling both inbound and outbound calls from customers around the UK
* Responsible for answering inbound calls from customers in an empathetic and professional manner
* Reacting to an emergency and responding to caller needs
* Take notes and pass call info onto supervisors
* Follow up on all jobs to ensure that they are complete and happy with the service

Skills required:
* You will have to be able to communicate clearly and effectively over the phone
* Excellent listening skills
* Be able to work in a fast paced environment
* Good work ethic
* Clear focus
* Attentive
* Customer Service experience within a contact centre (preferred but not essential)

Hours:
* Multiple different shifts patterns available including weekdays, evenings and weekend shifts

Salary:
* £8.91/hr

Benefits
* Excellent working conditions
* Full and detailed training
* No sales targets

If you think you are the perfect fit for this Customer Service Advisor role, click the 'Apply Now' button and send us over your CV.
If successful in this Customer Service Advisor position one of our consultants will be in contact with you this week to take you through the next stage of the process. We look forward to reviewing your application, good luck.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website.



Office & Commercial

Customer Services Executives

SD220114208715 - Glasgow

Glasgow - Glasgow


Up to £8.91 per annum

GBP

per annum



CONTACT NOW
Glasgow@gigroup.com
Customer Service Advisor
Temporary / Glasgow
Location:
Glasgow
Sector:
Office & Commercial
Job Type:
Customer Services Executives
Number of vacancies:
2
Reference code:
SD220114208715
Gi Group Team:
Glasgow
Salary:
Up to £8.91 per annum
Date Vacancy Posted:
2022-01-14

Customer Service Advisor (Immediate starts available)

About our client:
Our client are leaders in the provision of property services. They deliver high quality products and services to over 300 customers around the UK dealing with Councils, Local Authorities, FM companies, Landlords, and Estate Agents and give them help desk services, 24/7.

Due to their expansion, they are looking for Customer Service Advisors to join their Glasgow City Centre team.

The role:
* Helping our clients Customer Service team handling both inbound and outbound calls from customers around the UK
* Responsible for answering inbound calls from customers in an empathetic and professional manner
* Reacting to an emergency and responding to caller needs
* Take notes and pass call info onto supervisors
* Follow up on all jobs to ensure that they are complete and happy with the service

Skills required:
* You will have to be able to communicate clearly and effectively over the phone
* Excellent listening skills
* Be able to work in a fast paced environment
* Good work ethic
* Clear focus
* Attentive
* Customer Service experience within a contact centre (preferred but not essential)

Hours:
* Multiple different shifts patterns available including weekdays, evenings and weekend shifts

Salary:
* £8.91/hr

Benefits
* Excellent working conditions
* Full and detailed training
* No sales targets

If you think you are the perfect fit for this Customer Service Advisor role, click the 'Apply Now' button and send us over your CV.
If successful in this Customer Service Advisor position one of our consultants will be in contact with you this week to take you through the next stage of the process. We look forward to reviewing your application, good luck.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website.

Call us now to book an interview.
Gi Group Glasgow

Suite 226
2nd Floor
Baltic Chambers
50 Wellington Street,
GLASGOW
G2 6HJ
Tel: 01412 128 801
Fax: 0141 221 5094
E-mail: Glasgow@gigroup.com
Twitter: @GiJobsGlasgow