Administrator

2022-11-24

Full Time

Temporary


Direct Sales Administrator
Hours- 8:30am - 5pm, Monday to Friday
Rate of pay - £10.34 per hour
Location - Elsham Wold Industrial Estate, Brigg. Own transport is essential due to our client not based on a public transport route.


Gi Group are recruiting a Direct Sales Administrator to support our clients' Sales Team, ensuring smooth customer processing of orders, payments and follow up of customer queries received.
Main Responsibilities;
* Inputting/managing of all customer orders
* For customer queries relating to Online orders - follow up of query to understand the detail, and respond to customer with answer/resolution
* Answer incoming Telesales calls, directing the customer to the correct Keeper, taking down the order details if unable to forward the call.
* Lead on investigating customer complaints (missing/damaged stock) etc liaising with keeper to ensure the customer is responded to and solution achieved within 12 hours
* Processing sample requests and arranging delivery for field based teams
* Process credit card payments
* Updating and recording credit tracker daily
* Updating and recording Trade complaints daily
* Processing invoices
* Supporting new business set up, re accounts etc
* Processing orders
* Dealing with enquiries received through the answer machine daily
* Any other support to the direct sales team as is reasonable within the role.

Required personal attributes / experience;
* Knowledge of Microsoft Office systems
* Attention to detail, accuracy of information is essential
* Ability to self-organise and prioritise tasks
* Computer literate
* Ability to work in a fast paced environment and multi task
* Ideally previous experience of NAV 2016 *not essential*
* Interpersonal skills for talking to customers and company employees

To apply for the above position, please send your CV

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website.



Office & Commercial

Administrators

ND221124224107 - Scunthorpe

North Lincolnshire - Lincolnshire


Up to £10.34 per hour + Paid breaks

GBP

per hour

Paid breaks



CONTACT NOW
Scunthorpe@gigroup.com
Administrator
Temporary / North Lincolnshire
Location:
North Lincolnshire
Sector:
Office & Commercial
Job Type:
Administrators
Number of vacancies:
2
Reference code:
ND221124224107
Gi Group Team:
Scunthorpe
Salary:
Up to £10.34 per hour + Paid breaks
Date Vacancy Posted:
2022-11-24

Direct Sales Administrator
Hours- 8:30am - 5pm, Monday to Friday
Rate of pay - £10.34 per hour
Location - Elsham Wold Industrial Estate, Brigg. Own transport is essential due to our client not based on a public transport route.


Gi Group are recruiting a Direct Sales Administrator to support our clients' Sales Team, ensuring smooth customer processing of orders, payments and follow up of customer queries received.
Main Responsibilities;
* Inputting/managing of all customer orders
* For customer queries relating to Online orders - follow up of query to understand the detail, and respond to customer with answer/resolution
* Answer incoming Telesales calls, directing the customer to the correct Keeper, taking down the order details if unable to forward the call.
* Lead on investigating customer complaints (missing/damaged stock) etc liaising with keeper to ensure the customer is responded to and solution achieved within 12 hours
* Processing sample requests and arranging delivery for field based teams
* Process credit card payments
* Updating and recording credit tracker daily
* Updating and recording Trade complaints daily
* Processing invoices
* Supporting new business set up, re accounts etc
* Processing orders
* Dealing with enquiries received through the answer machine daily
* Any other support to the direct sales team as is reasonable within the role.

Required personal attributes / experience;
* Knowledge of Microsoft Office systems
* Attention to detail, accuracy of information is essential
* Ability to self-organise and prioritise tasks
* Computer literate
* Ability to work in a fast paced environment and multi task
* Ideally previous experience of NAV 2016 *not essential*
* Interpersonal skills for talking to customers and company employees

To apply for the above position, please send your CV

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website.

Call us now to book an interview.
Gi Group Scunthorpe

192 High Street
SCUNTHORPE NE
Lincolnshire
DN15 6EA
Tel: 01724 875 600
Fax: 01724 874 600
E-mail: Scunthorpe@gigroup.com
Twitter: @GiJobsScunthorp