Freight Forwarding Supervisor

2023-01-20

Full Time

Permanent


Gi Group have the pleasure of looking for a Freight Forwarding Supervisor for a warehouse based in Portsmouth. The role will include being responsible for leading the forwarding team to drive revenue. This will include responsibility for team of operations clerks, which you will supervise, ensuring that all people management tasks are completed within a timely manner.

Responsibilities:
* Lead the forwarding team to drive revenue and profit growth across air, ocean and road products
* Work with the Brokerage team to manage & grow the customs products with existing and new customer base
* Identify opportunities to grow cargo insurance sales
* Ensure that the forwarding team performs at the highest level to deliver excellent service to customers - internal and external - ensuring that service level agreements are met
* Undertake reasonable requests from managers in line with the range and scope of the post.
* Lead & support the operational team in the development of other colleagues
* Take ownership of individual shipments from collection through to delivery (& billing), providing
hands on support for daily operational activities
* Working with Industrial Engineering, identify opportunities to improve operational systems, processes and policies and effectively implement improvements
* Manage and increase the effectiveness and efficiency of internal and external service providers
* Drive initiatives in the forwarding team that contribute to long-term operational excellence.
* Develop systemic KPIs to drive improvements across the forwarding business
* Coach, train and mentor the forwarding team
* Relentless focus on re-procurement and cost improvement (outbound freight working with third party services such as airlines, ocean carriers, consolidators, other transport providers and packing services).
* Assist in identifying forwarding agent partnerships across the world to support growth in forwarding products
* Support our commercial and sales team with co-sales and act as subject matter expert
* Develop and support key product initiatives
* Assist in the preparation of the forwarding budget in coordination with the General Manager.
* Support in providing an excellent and safe working environment.

Requirements:
* 2+ years in a management or supervisory role
* 10 years' experience in a freight forwarding environment (across air, sea, road & customs)
* Excellent IT skills (MS Office)
* Ability to work under pressure & react quickly to customer requirements
* Ability to work in a fast paced, dynamic, metric driven environment
* Proven work record of delivering high customer service
* Previously worked to tight deadlines

If interested please apply now or send your CV or call 02380 399998

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website.



Industrial

Logistics Operative

TG230120225421 - Southampton

Portsmouth - Hampshire



CONTACT NOW
Southampton@gigroup.com
Freight Forwarding Supervisor
Permanent / Portsmouth
Location:
Portsmouth
Sector:
Industrial
Job Type:
Logistics Operative
Number of vacancies:
1
Reference code:
TG230120225421
Gi Group Team:
Southampton
Date Vacancy Posted:
2023-01-20

Gi Group have the pleasure of looking for a Freight Forwarding Supervisor for a warehouse based in Portsmouth. The role will include being responsible for leading the forwarding team to drive revenue. This will include responsibility for team of operations clerks, which you will supervise, ensuring that all people management tasks are completed within a timely manner.

Responsibilities:
* Lead the forwarding team to drive revenue and profit growth across air, ocean and road products
* Work with the Brokerage team to manage & grow the customs products with existing and new customer base
* Identify opportunities to grow cargo insurance sales
* Ensure that the forwarding team performs at the highest level to deliver excellent service to customers - internal and external - ensuring that service level agreements are met
* Undertake reasonable requests from managers in line with the range and scope of the post.
* Lead & support the operational team in the development of other colleagues
* Take ownership of individual shipments from collection through to delivery (& billing), providing
hands on support for daily operational activities
* Working with Industrial Engineering, identify opportunities to improve operational systems, processes and policies and effectively implement improvements
* Manage and increase the effectiveness and efficiency of internal and external service providers
* Drive initiatives in the forwarding team that contribute to long-term operational excellence.
* Develop systemic KPIs to drive improvements across the forwarding business
* Coach, train and mentor the forwarding team
* Relentless focus on re-procurement and cost improvement (outbound freight working with third party services such as airlines, ocean carriers, consolidators, other transport providers and packing services).
* Assist in identifying forwarding agent partnerships across the world to support growth in forwarding products
* Support our commercial and sales team with co-sales and act as subject matter expert
* Develop and support key product initiatives
* Assist in the preparation of the forwarding budget in coordination with the General Manager.
* Support in providing an excellent and safe working environment.

Requirements:
* 2+ years in a management or supervisory role
* 10 years' experience in a freight forwarding environment (across air, sea, road & customs)
* Excellent IT skills (MS Office)
* Ability to work under pressure & react quickly to customer requirements
* Ability to work in a fast paced, dynamic, metric driven environment
* Proven work record of delivering high customer service
* Previously worked to tight deadlines

If interested please apply now or send your CV or call 02380 399998

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website.

Call us now to book an interview.
Gi Group Southampton

21 London Road SOUTHAMPTON,
Hampshire
SO15
2AD
Tel: 02380 399 998
Fax: 02380 499 000
E-mail: Southampton@gigroup.com
Twitter: @GiJobsSoton