Transport Planner - Temporary to Permanent

2020-02-14

Full Time

Temporary


We are currently looking for a Temporary to Permanent Transport Planner for our Client in York.

The Transport Planner will ensure that services for their allocated desk is delivered in the most profitable and efficient way possible. The post-holder will work side by side with planners, customer services advisors and the transport / driver team to deliver a customer focused, cost efficient and compliant service for the business.

Core Responsibilities, Tasks and Duties

- Work with the team covering an assigned planning desk, ensuring proper day to day routing of the fleet, daily communication with all drivers, and the provision of adequate weekend cover planned and displayed on drivers notice boards 8 weeks in advance.

- Be a point of contact for other Planners and Customer Services Advisors working under the assigned planning desk, ensuring adequate and evenly distributed workload.

-Perform daily planning for the fleet of Trade, REL, Skips, Hooks, Bulk Haulage, Box fleet (single-lift), CYC bulky collections and sub-contractor management for 3rd party collections; securing booking slots and issuing daily work sheets as required.

- Assist management of staff numbers and fleet availability, and to identify staffing issues and reportable incidents; escalating as needed to the Service Delivery Management.

- Provide help, support and advice to new and existing customers, dealing with both incoming and outgoing customer queries and ensuring specific customer requirements are met at all times; including keeping accurate records of all communications and correspondence with customers and escalating when required to relevant Supervisor.

- Arrange new-starter inductions for all new members of staff, agency workers and contractors.

Qualifications, Knowledge and Skills

- Must have attended or be willing to attend an FTA Operator Awareness course at least every three years
- An in-depth understanding of compliance in relation to all transport related services.
- An appreciation of the complexities of a multi-functional operation and a diverse and multi-skilled workforce.
- Awareness of Health and Safety requirements, both statutory and Company.
- Understanding of the systems used by the Company and relevant regulatory authorities.
- Excellent interpersonal and staff training capability.
- High level competence in IT / Software use (MS Office + Purgo)
- Exemplary customer service ethic and skill set
- Proven ability to influence, empower and motivate employees.
- Strong organisation and time management skills with the ability to work under pressure, self-motivate, and to use initiative under minimal supervision.

For more details please contact the office on 01924 666224

Alternatively, you can apply by texting 'DRIVER' to 88802

We look forward to hearing from you soon!

Gi Group are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit https://uk.gigroup.com/privacy



Driving

Route Planners

HP200214033 - Leeds

York - North Yorkshire


GBP

24000

per annum



CONTACT NOW
louise.slade@gigroup.com
Transport Planner - Temporary to Permanent
Temporary / York
Location:
York
Sector:
Driving
Job Type:
Route Planners
Number of vacancies:
1
Reference code:
HP200214033
Gi Group Team:
Leeds
Salary to:
24000
Salary per:
per annum
Date Vacancy Posted:
2020-02-14

We are currently looking for a Temporary to Permanent Transport Planner for our Client in York.

The Transport Planner will ensure that services for their allocated desk is delivered in the most profitable and efficient way possible. The post-holder will work side by side with planners, customer services advisors and the transport / driver team to deliver a customer focused, cost efficient and compliant service for the business.

Core Responsibilities, Tasks and Duties

- Work with the team covering an assigned planning desk, ensuring proper day to day routing of the fleet, daily communication with all drivers, and the provision of adequate weekend cover planned and displayed on drivers notice boards 8 weeks in advance.

- Be a point of contact for other Planners and Customer Services Advisors working under the assigned planning desk, ensuring adequate and evenly distributed workload.

-Perform daily planning for the fleet of Trade, REL, Skips, Hooks, Bulk Haulage, Box fleet (single-lift), CYC bulky collections and sub-contractor management for 3rd party collections; securing booking slots and issuing daily work sheets as required.

- Assist management of staff numbers and fleet availability, and to identify staffing issues and reportable incidents; escalating as needed to the Service Delivery Management.

- Provide help, support and advice to new and existing customers, dealing with both incoming and outgoing customer queries and ensuring specific customer requirements are met at all times; including keeping accurate records of all communications and correspondence with customers and escalating when required to relevant Supervisor.

- Arrange new-starter inductions for all new members of staff, agency workers and contractors.

Qualifications, Knowledge and Skills

- Must have attended or be willing to attend an FTA Operator Awareness course at least every three years
- An in-depth understanding of compliance in relation to all transport related services.
- An appreciation of the complexities of a multi-functional operation and a diverse and multi-skilled workforce.
- Awareness of Health and Safety requirements, both statutory and Company.
- Understanding of the systems used by the Company and relevant regulatory authorities.
- Excellent interpersonal and staff training capability.
- High level competence in IT / Software use (MS Office + Purgo)
- Exemplary customer service ethic and skill set
- Proven ability to influence, empower and motivate employees.
- Strong organisation and time management skills with the ability to work under pressure, self-motivate, and to use initiative under minimal supervision.

For more details please contact the office on 01924 666224

Alternatively, you can apply by texting 'DRIVER' to 88802

We look forward to hearing from you soon!

Gi Group are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit https://uk.gigroup.com/privacy

Call us now to book an interview.
Gi Group Leeds

Leeds Logistics
Suite 2.2, Woodhead House Centre 27 Business Park Woodhead Road,
BIRSTALL
WF17 9TD
Tel: 01924 666 224
Fax: 0207 106 6793
E-mail: louise.slade@gigroup.com

Leeds
Suite 2.2, Woodhead House Centre 27 Business Park Woodhead Road,
BIRSTALL
WF17 9TD
Tel: 01924 668 689
Fax: 0207 106 9047
E-mail: Leeds@gigroup.com
Twitter: @GiJobsLeeds