Customer Care Representative at Basingstoke, Hampshire

Customer Care Representative

Basingstoke (RG24)

Mon - Fri day shift

£15 per hour

Gi Group is recruiting on behalf of our client, a global life sciences company providing products and services used across scientific research, healthcare, and industrial laboratories. We are looking for a proactive and organised Customer Care Representative to join their team in Basingstoke (RG24).

Customer Care Representative Working hours

• Mon-Thurs: 09:00-17:00 (45-minute break)
• Friday: 09:00-15:30

Customer Care Representative Pay rate:

• £15 per hour

Customer Care Representative Location:

• Basingstoke, RG24 (office-based)

Customer Care Representative Key responsibilities

• Carry out general office duties including ordering supplies, maintaining record management systems, and basic bookkeeping.
• Prepare and produce invoices, reports, memos, letters, financial statements, and other documentation.
• File, retrieve, and maintain corporate documents, records, and reports.
• Open, sort, and distribute incoming correspondence (including emails and faxes).
• Draft responses to correspondence and route enquiries to the appropriate teams.

Customer Care Representative Skills & competencies

• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Confident multi-tasker with good time management and ability to work independently.
• Highly organised with the ability to handle confidential information appropriately.
• Competent with MS Office applications, including Word, Excel, and PowerPoint.

Customer Care Representative Education & experience

• High school diploma or GED (required)
• 2-4 years' relevant experience (required)

Interested?

Apply now with your CV, and we'll be in touch to discuss the Customer Care Representative role and next steps.

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

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