Weekend Account Coordinator at Birmingham, West midlands

Weekend Account Coordinator

We are looking for an organised, proactive on site Weekend Account Co‑ordinator to support Account Manager and wider team in delivering first-class service to our clients.

This role will be based supporting 2 of our clients for weekend cover.

This is based on-site with one of our clients in Birmingham and check in phone cover for our other client based in Coventry.

You will handle day-to-day account administration, co‑ordinate all aspects of the temporary workforce, maintain accurate records and act as a key contact for both workers and the client to ensure smooth and compliant operations.

Pay rate £15.00 per hour

Contract Ongoing role

Working hours Saturday/Sunday 6am & 6pm check in by phone for our Coventry client and working on site at our other location in Birmingham from 9.30am - 6.30pm (24 hours total)

Key responsibilities

• Oversee temporary workforce processes, including onboarding, inductions, starters and leavers, absence recording and return-to-work procedures.
• Prepare and submit accurate payroll information within set deadlines, working with payroll and HR to resolve any issues.
• Allocate labour in line with client demand and skill requirements, track attendance and performance against KPIs, and produce daily reports.
• Handle queries from workers and clients on pay, holidays, attendance and contract matters, escalating more complex issues to the Account Manager.
• Complete and record right-to-work and other compliance checks before workers are placed on rosters or processed for payroll.
• Support continuous improvement of account processes, record-keeping and the overall candidate experience.
• Must be comfortable with working independently and managing the office alone.

Essential skills & experience

• Strong administrative skills with excellent attention to detail and accuracy.
• A proven customer-focused approach and the ability to build strong relationships with stakeholders at all levels.
• Effective organisational and time-management skills, with the ability to prioritise and work under pressure to meet tight deadlines.
• Clear and professional verbal and written communication skills.
• Previous experience in recruitment, temporary workforce management or on-site account coordination is highly desirable.

What we offer

• Structured training and clear development opportunities.
• A supportive, values-led working environment with modern systems and tools.

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

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