Sales Advisor at Newcastle upon tyne, Tyne and wear

Sales Advisor - Site Solutions / Customer Support

A fantastic opportunity has arisen for a Sales Advisor to join a fast‑paced, customer‑focused Site Solutions team. This role suits someone commercially aware, confident handling high volumes of enquiries, and motivated by converting opportunities while delivering excellent customer service.

As a Sales Advisor, you'll manage incoming customer requests, build strong relationships, protect margin, and support revenue growth. You'll work to defined KPIs and ensure all activity follows internal processes, pricing structures and safety standards.

Key Responsibilities

• Work towards key performance metrics including conversion, revenue growth, margin protection, telephony/email response targets and customer satisfaction
• Manage customer enquiries accurately and efficiently
• Ensure all activity complies with internal processes and pricing structures
• Build strong customer relationships and deliver a high‑quality service
• Use CRM and order‑processing systems confidently
• Support a fast‑paced sales environment as a proactive Sales Advisor

Person Specification

• Previous experience in a sales‑focused role advantageous (hire, construction or service industries beneficial)
• Strong commercial awareness and a target‑driven mindset
• Excellent communication and relationship‑building skills
• Highly organised and confident managing high enquiry volumes
• Comfortable using CRM and order‑processing systems
• Resilient, adaptable and able to thrive as a Sales Advisor in a busy environment

Benefits

• 25 days holiday plus bank holidays
• Enhanced workplace pension
• Life assurance
• Employee Assistance Programme
• Reward and Recognition Programme
• Milestone birthday - extra day off
• MyActiveDiscounts - discounted gym, fitness and travel
• Charity match funding

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

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