Customer Order Management Administrator at Peterborough, Cambridgeshire

Job Title: Customer Order Management Administrator

Location: Peterborough, PE8 6RA

Salary: £13.49

Contract: Hybrid (3 days per week on site) - Temporary 6 months

GI Group are now seeking a Customer Order Management Administrator to join our clients' Customer Order Management Team.

If you're accurate, organised, and enjoy structured, process-driven work, this is a great opportunity to build experience in a fast-paced order environment.

KEY RESPONSIBILITIES:

You'll play a key role in keeping orders moving from entry to shipment by:

• Processing customer orders accurately in the order management system, within deadlines.
• Manually allocating parts to orders within the system.
• Creating and distributing export/shipping documentation so orders can be dispatched on time.
• Supporting wider order life-cycle admin (e.g., new customer set-up, credit/debit administration).
• Producing and sending standard internal reports.
• Completing system data maintenance and cleansing to ensure records are correct (customer details, pricing, drop ships, ageing orders, holds/suspensions, codes, etc.).
• Flagging potential issues early and helping ensure escalations are raised and resolved quickly.
• Suggesting improvements and feeding ideas into the team's continuous improvement approach.

PERSON SPECIFICIATION:

• Ideally order management experience, or strong transferable admin/data processing skills.
• Clear communicator.
• Comfortable with repetitive tasks and maintaining focus and accuracy.
• Strong computer skills, including MS Office (essential).
• A methodical approach, good attention to detail, and confidence working to targets.

Hiring Contact: Joanne Smith

Agency: GI Group Recruitment Ltd

If you would like any further information about any vacancies before applying, please feel free to contact or on 07552 342472 #LI-JS1

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

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