Sport Duty Officer at Swinton, Greater manchester

Job Title: Sport Duty Officer

Location: Swinton, S63 7EW

Salary: £25,456 + benefits

Duration: Full Time, Permanent- includes evenings and weekends

GI Group are now seeking a Sports Duty Officer for our client in Swinton.

Love sport, people, and keeping things running like clockwork? Step into a key leadership role where you'll be the go-to person on shift-driving brilliant customer service, safety, and smooth daily operations.

As Duty Officer, you'll be responsible for the day-to-day operation of DVC Sports Centre while on shift-ensuring excellent customer service, safe practice, smooth bookings and a high standard of facility presentation.

Key duties

· Lead, support and motivate staff on shift (fitness, apprentices and coaching teams); provide cover for absences/class cover where needed

· Deliver consistently high customer service, taking ownership of enquiries, complaints and suggestions

· Manage bookings and enrolments (sessions, coached activities, school holiday activities)

· Drive income by selling memberships, events, activities and equipment

· Provide facility tours, maintain accurate customer databases and ensure paperwork is completed (pay claims, registers etc.)

· Maintain centre standards: building checks, cleanliness/presentation, equipment set up/take down, safe storage, and reporting defects promptly

· Ensure compliance and safety: act as Fire Marshal and First Aider, follow HASWA, risk assessments and incident/accident reporting

· Adhere to cash handling, security and college financial procedures

Key requirements

· Level 2 Gym Instructor (or equivalent) - essential

· Level 3 Fitness/Sport/Leisure Management qualification - desirable

· Experience delivering fitness classes and/or fitness instruction

· Experience working in a supervisory capacity in a leisure environment

· Confident, calm shift leader with a hands-on approach

· Strong customer focus and able to resolve issues quickly and professionally

· Highly organised, able to manage multiple priorities

· Flexible to work evenings and weekends on a rota (key holder responsibility as required)

Hiring Contact: Joanne Smith

Agency: GI Group Recruitment Ltd

If you would like any further information about any vacancies before applying, please feel free to contact or on 07552 342472

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.