Mark this as favouriteCustomer Sales Representative

Job Title: Customer Sales Representative

Contracted Hours: 36 hours per week

Pay: £12.21 per hour plus commission

Location: Call center (with travel allowance eligibility)

Opening Hours:

• Monday – Thursday: 9am – 7pm
• Friday 9am – 4pm

Role Overview:

The Customer Sales Representative is responsible for engaging with lapsed clients via outbound calls, reactivating sales opportunities, and accurately updating client records. The role is target-driven with commission incentives to reward sales performance. Product knowledge is a key part of the role, ensuring credible recommendations and customer confidence.

Key Responsibilities:

• Make outbound calls to lapsed clients from provided lists
• Promote products/services and convert calls into sales
• Participate in product taste-testing to gain practical product knowledge
• Accurately enter and update client information in the database
• Achieve individual and team sales targets
• Deliver excellent customer service and resolve queries efficiently

Requirements:

• Proven experience in a customer-facing role (face-to-face or phone-based)
• Strong communication and interpersonal skills
• Willingness to taste-test products and maintain in-depth product knowledge
• Sales background advantageous but not essential
• Organized, with good attention to detail and data entry skills

Additional Information:

• Fuel allowance available for employees living over 10 miles from the call center
• Commission paid on qualifying sales

If you are interested in this vacancy, please apply with your CV or contact us on 01472 268500

We will look forward to hearing from you!