Customer Service Advisor

2024-07-17

Part Time

Permanent


Part Time Customer Service Advisor
£11,375, rising to £11,544 after successful completion of probation period
Littlehampton, West Sussex - close to public transport links and with a free car park
Permanent - Monday to Friday, 18.75 hours per week, 2 x early shifts available 8 am - midday), 2 x lates (12.30 pm - 4.30 pm), with 15 min unpaid break

Would you like to work within a rewarding and motivating customer service role, where you can make a difference to people's lives? We are currently supporting our client to grow their busy and well established Customer Service Team. Here you would be responsible for providing a high level of customer care to our client's customers and healthcare professionals. Our client provides vital medical products that help their clients to lead normal lives. They have been established for approximately 40 years and started as a family run business, who have maintained their focus on providing the best customer service, as well as looking after their own employees. Benefits of working for our client are as follows:

* 25 days annual leave + statutory Bank Holidays
* 1 day's paid leave for volunteering each year
* Annual pay review
* Auto-enrolment into the company pension, with option to enrol in to the enhanced scheme
* Private medical scheme enrolment available following successful completion of probation
* Life insurance for 10 x salary from commencement
* Bespoke employee reward platform, offering discounts across major retailers and access to an online Wellbeing Centre!
* Ride to work scheme offering savings of up to 42% on the cost of a new bike and accessories
* Employee Assistance Programme, offering many services, including; GP consultation, Second Medical Opinion, Mental Health Support, Life event counselling, Get fit programme and many more


The role:

This is a very busy and varied role, but the main priority will be to manage inbound and outbound calls and e-mails for clients and health-care professionals. This is an amazing opportunity to gain office experience, start a career in customer service and have the opportunity to progress.
You will need to be understanding, supportive and be able to be empathetic with customers.

Suitable candidates will:

Have good customer service skills, gained from any background
Be PC literate
Good communication skills, over the phone, face to face and via email

If you are interested then apply online now!

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website.



Contact Centre

Customer Services

CB240717237661 - Southampton

Littlehampton - West Sussex


£11375 - £11544 per annum

GBP

per annum



CONTACT NOW
Southampton@gigroup.com
Customer Service Advisor
Permanent / Littlehampton
Location:
Littlehampton
Sector:
Contact Centre
Job Type:
Customer Services
Number of vacancies:
4
Reference code:
CB240717237661
Gi Group Team:
Southampton
Salary:
£11375 - £11544 per annum
Date Vacancy Posted:
2024-07-17

Part Time Customer Service Advisor
£11,375, rising to £11,544 after successful completion of probation period
Littlehampton, West Sussex - close to public transport links and with a free car park
Permanent - Monday to Friday, 18.75 hours per week, 2 x early shifts available 8 am - midday), 2 x lates (12.30 pm - 4.30 pm), with 15 min unpaid break

Would you like to work within a rewarding and motivating customer service role, where you can make a difference to people's lives? We are currently supporting our client to grow their busy and well established Customer Service Team. Here you would be responsible for providing a high level of customer care to our client's customers and healthcare professionals. Our client provides vital medical products that help their clients to lead normal lives. They have been established for approximately 40 years and started as a family run business, who have maintained their focus on providing the best customer service, as well as looking after their own employees. Benefits of working for our client are as follows:

* 25 days annual leave + statutory Bank Holidays
* 1 day's paid leave for volunteering each year
* Annual pay review
* Auto-enrolment into the company pension, with option to enrol in to the enhanced scheme
* Private medical scheme enrolment available following successful completion of probation
* Life insurance for 10 x salary from commencement
* Bespoke employee reward platform, offering discounts across major retailers and access to an online Wellbeing Centre!
* Ride to work scheme offering savings of up to 42% on the cost of a new bike and accessories
* Employee Assistance Programme, offering many services, including; GP consultation, Second Medical Opinion, Mental Health Support, Life event counselling, Get fit programme and many more


The role:

This is a very busy and varied role, but the main priority will be to manage inbound and outbound calls and e-mails for clients and health-care professionals. This is an amazing opportunity to gain office experience, start a career in customer service and have the opportunity to progress.
You will need to be understanding, supportive and be able to be empathetic with customers.

Suitable candidates will:

Have good customer service skills, gained from any background
Be PC literate
Good communication skills, over the phone, face to face and via email

If you are interested then apply online now!

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website.

Call us now to book an interview.
Gi Group Southampton

21 London Road SOUTHAMPTON,
Hampshire
SO15
2AD
Tel: 02380 399 998
Fax: 02380 499 000
E-mail: Southampton@gigroup.com
Twitter: @GiJobsSoton