Mark this as favouriteTeam Leader

Team Leader
Warrington, WA1 4RS
Weekend shift: Saturday and Sunday
Part Time
Hours of work: 6:15- 18:15
Rate of pay: £13/ hour

Gi Group is currently looking for an experienced Team Leader to help manage and oversee the agency staff members within the factory. As a Team Leader, you will oversee the agency staff within the factory using effective feedback and communication of company goals while assessing work performance and identifying areas for improvement.

Supervisors Job Duties:
- Assist during inductions with site tours and access to PPE.
- Completing site check ins and replacing any shortfall at 6am and 6pm
- Assist with PPE spot checks and adherence to site rules.
- Ensure all workers queries and concerns are reported and followed up in a timely manner.
- Assist with roll out of briefs where needed.
- Report back to Gi Group Account Coordinator any concerns raised by the workforce to ensure their query is adequately resolved.
- Meet New Starters at Security and introduce to department Chargehands and Managers.
- Site walk rounds checking on the colleagues.
- Building a strong relationship with the site management team
- Oversee and support the recruitment process
- Responsible for the agency colleagues across the weekend shifts.
- Help and support colleagues / customers with their enquiries over the telephone, providing more information, pointing them to the right guidance or escalating their enquiry.
- Resolve customer queries at the first point of contact where possible, using brilliant communication skills to
handle sometimes complex challenging conversations.
- Supporting sites in the local areas with social media and attraction

Admin duties:
- Scanning and filing documents within the office
- Issue access cards where required
- Completing payroll
- Planning shifts for the following week covering sickness and absence.
- Provide first rate customer service to inbound /outbound calls from customers or colleagues.
- Undertake administrative work in addition to telephony work via Digital platforms.

Team Leader Benefits:
* Fantastic development opportunities
* Pension scheme
* 28 days of holiday
* Permanent opportunity

The ideal candidate for this role will be comfortable when speaking to and helping our workforce get the assistance they require whilst working on site and be able to present themselves in a professional manner at all times.

If you want to work in a friendly environment, focused on you and your career path, why not click apply today or call 07494001443.

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.